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Contact us

From small questions to big decisions, we’re here to help. Drop us a line using the appropriate contact for your request from the directory below, and we’ll get back to you as soon as we can.


Call us toll-free:
(855) 223-3144
Mon - Fri:
9am - 5pm EST

  • Pre-qualification Questions

    Are you interested in learning more about the Hometap Application and Investment process?

    Still have questions? Email us at hello@hometap.com or give us a call.

  • Active Investments

    Do you or your client have an active Hometap Investment? We’re happy to handle any questions or concerns!

    Reach out to chat with a member of our Investment Support team by emailing us at homeowners@hometap.com or scheduling a call.

  • Media

    If you’re a member of the media who’s interested in learning about Hometap or the home equity investment space, we’re happy to chat!

    Send your media inquiry to press@hometap.com.

  • Careers

    We’re growing rapidly, and always on the lookout for talented team members.

    • See open positions and learn about life at Hometap on our careers page
    • Have questions about a role, the interview process, or anything else career-related? Send an email to work@hometap.com
  • Partnerships

    We love collaborating! Find out more about our partnership program and opportunities to work with us.

    For other business development opportunities, send an email to partnerships@hometap.com.


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The Hometap family of companies utilizes Hometap Equity Partners, LLC and Hometap Homeownership Solutions, LLC to provide Hometap Home Equity Investments (HEI or HEIs). Each entity has the ability to enter into a HEI directly with the consumer:

Hometap Equity Partners, LLC dba Hometap. NMLS ID# 2467867 NMLS Consumer Access 361 Newbury St, 5th Floor, Boston, MA 02115

Hometap Homeownership Solutions, LLC dba Hometap. NMLS ID# 2819930 NMLS Consumer Access 361 Newbury St, Office 450, Boston, MA 02115

Hometap Real Estate Equity Partners, Inc. holds real estate brokerage licenses in certain states. California DRE #02191883

A Hometap HEI has a ten (10) year term, during which no monthly or recurring payments are required. Hometap records a lien against the property, in the form of a mortgage or deed of trust, to secure its interest. You may choose to settle the Investment at any time during the term without incurring any penalties by exercising an Owner Repurchase. If you do not settle the HEI by the expiration of the term, your Hometap HEI provider may exercise its right to acquire a percent ownership interest in the property and then work with you to sell the property. You may contact either Hometap entity at hello@hometap.com (for prospective or current applicants) or homeowners@hometap.com (for homeowners with an active HEI) for more information. Eligibility criteria are subject to change. For current criteria, please contact your Hometap HEI provider at (855) 223-3144 or visit www.hometap.com/faqs

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